After water or fire damage, your policy’s alternative accommodation cover may pay for a temporary kitchen pod so your family can stay at home. Follow this step‑by‑step guide to make the process simple.

Step 1: Check Your Policy

• Look for alternative accommodation or additional living expenses.
• Note any limits (e.g., total amount or number of weeks).
• Confirm the perils covered (e.g., escape of water, fire, storm).

Step 2: Speak to Your Insurer

Tell your insurer or broker your kitchen is unusable and ask whether a temporary kitchen pod can be approved instead of a hotel/Airbnb.

• Explain that staying at home is cheaper and less disruptive.
• Ask if they will pay the provider directly or reimburse you.
• Get the name of your claims handler and preferred contact method.

Step 3: Get a Quote from Galleys

Contact Galleys for an insurer‑ready quotation.

• We can issue itemised quotes with delivery, weekly hire and collection.
• We’ll include availability dates to speed up approval.
• We can invoice insurers directly once approved.

Step 4: Approval & Installation

1. Loss adjuster review: They compare hotel/short‑let costs with a pod and approve the best option.
2. Installation: We deliver and set up the pod on your driveway—usually within days.
3. Stay cooking: Full facilities (hob, oven, sink, fridge‑freezer) while repairs happen.

Step 5: End of Hire

When your kitchen is ready, we collect the pod and close the invoice with your insurer. If repairs overrun, we can extend the hire subject to availability.

Helpful Tips

• Keep photos and notes from your damage assessment.
• Ask your builder for a timeline so the hire period is realistic.
• If you have pets or mobility needs, tell us—pods can be positioned for easy access.

Conclusion

Claiming a temporary kitchen is straightforward when you know the steps. With a pod, your family stays at home, routines continue and overall claim costs fall—
a win for you and your insurer.

Get a free quote or request an insurer‑ready quote to share with your handler.